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CONTENTS THE ESTABLISHMENT OFFICER PURPOSE POSITION PRODUCTS POSTS AND TITLES HEAD OF ORG DEPUTY C/O OR ED HEAD OF DIVISION DEPUTY DIVISION HEAD DEPARTMENT DIRECTOR SECTION OFFICER STAFF TEST SMALL ORGS BUREAUX RULE OF EXPANSION ESTO TRAINING TRAINING OUTLINE CASE REQUIREMENTS HATTING CYCLE ESTO TRAINING INVOLVEMENT HCO EXEC ESTO’s MAA PRODUCT CONFERENCE ESTO CONFERENCE PROGRAMS AIDES COUNCIL SUMMARY
HUBBARD COMMUNICATIONS OFFICE
Saint Hill Manor, East Grinstead, Sussex
HCO POLICY LETTER OF 7 MARCH 1972
(Revised 13 Apr 72)
(Cancels HCO P/L 8 Feb 72 of same
title which was only an ASHO pilot
and original HCO P/L 7 Mar 72)
Remimeo Establishment Officer Series 1R

THE ESTABLISHMENT OFFICER

PURPOSE

The Establishment Officer system evolved from the Product-Org system where it was found the HAS alone could not establish the org. The Product-Org Officer system is entirely valid and is not changed. Tapes up to and including No. 7 of the Prod-Org system (also called the FEBC tapes) are correct. From No. 8 onward, the Prod-Org tapes are replaced by the Esto Series tapes. It is important to know that when the Org Officer is removed from a unit "because it now has an Esto” it will practically destroy the unit and crash its stats. Taking the Org Officer out of a division or org and making him the Esto is a guarantee of a crash. The Esto is an extension of the original HCO system as an Esto performs all the functions of HCO for the activity to which he is assigned PLUS his own tech of being an Esto.

The purpose of Establishment Officers is to ESTABLISH and MAINTAIN the establishment of the org and each division therein.

The term “Esto” is used for abbreviation as “EO” means Ethics Officer.

It has been found that the whole reason for any lack of prosperity of an org is INTERNAL. The surrounding area of the public has very little to do with whether stats are up or down. An org, by "delivering" out-tech and its own conduct, upsets its area but it can also straighten it out PROVIDING IT DOES ITS JOB. So this too is an internal cause.

Thus if an org is well established so that each staff member is doing his exact function, stats will go up and the org will prosper because it has been handled internally.

All booms and depressions of an org are due to its being expertly built up and then, having a peak period, is not maintained in that well-established condition and disintegrates.

In the vital flurry of getting the product and expanding, the org becomes disestablished.

In the Product-Org Officer system of 1971 it was found uniformly that as soon as the org began to boom, the HAS was wholly unable to establish rapidly enough and the boom collapsed. HCO was too few to keep an org established even when the HCO was manned because THEY WERE NOT WORKING INSIDE EACH DIVISION.

The answer to these shortcomings is the Establishment Officer system. This preserves the best in the Product-Org system and keeps pace with product and expansion.A well-trained, hard-working Esto in a division has proven to be the miracle of org prosperity.

The system has already been tested and is in successful operation.

Establishment consists of quarters, personnel, training, hatting, files, lines, supplies and materiel and all things necessary to establishment.

_________________

POSITION

PRODUCTS

To understand what the Esto system is, you have to understand first and foremost the meaning of the word "PRODUCT.” (The whole system breaks down where this one word is not understood and not understanding this one word and failing to get it understood has been found to be the barrier in most cases.)

PRODUCE (verb) = To bring into existence, make; to bring about; cause.

PRODUCT (noun) = Someone or something that HAS BEEN brought into existence; the end result of a creation; something or someone who has been brought into existence.

If you really know that definition you can then look over HCO P/L 29 Oct 1970 Org Series 10. In this we have (1) establishing something that produces (Product 1), (2) operating that which produces in order to get a product (Product 2), (3) repairing or correcting that which produces (Product 3), (4) repairing or correcting that which is produced (Product 4).

Now in order to get an org there and make money and eat and get paid and things like that, these things like products have to be understood and the knowledge USED.

If we try to operate an org that isn’t there, or repair it, nothing happens. No stats. No money. The Product Officer and Org Officer have nothing to run. They're like a pilot and copilot with no airplane. They don’t fly.

So an Establishment Officer is there to put the airplane there AND get the pilot and copilot to fly it well, without wrecking it, to everyone’s benefit.

So, the Establishment Officers put the org there to be run and put the people there to run it so they run it well, without wrecking it, to everyone’s benefit.

POSTS AND TITLES

The org is commanded by the Commanding Officer (SO orgs) or the Executive Director (non-SO orgs). In the triangular system of the Flag Executive Briefing Course (FEBC) (Product-Org Officer system) the C/0 or ED COORDINATES the work of the Product Officer, Org Officer and Executive Esto.

In most orgs the C/0 or ED is also the PRODUCT OFFICER of the org which is a double hat with C/0.

The Product Officer controls and operates the org and its staff to get production. Production is represented by the gross divisional statistics and valuable final products of the org.

The ORG OFFICER assists the Product Officer. He gets production lined up, grooves in staff on what they should be getting out and makes sure the Product Officer’s plans are executed.

(The duties of C/0 or ED, Product Officer and Org Officer are covered in the FEBC tapes 1 to 7.)

THE EXECUTIVE ESTABLISHMENT OFFICER is the one who puts the org there to be run. He does this by having Establishment Officers establishing the divisions, org staff and the materiel of the division. He is like a coach using athletes to win games. He sends them in and they put their divisions there and maintain them. They also put there somebody to WORK them.

The EXECUTIVE ESTABLISHMENT OFFICER ORG OFFICER (Esto Org Officer) is the E Esto’s deputy and handles his programs and the personal side of Estos.

The ESTABLISHMENT OFFICER’S ESTABLISHMENT OFFICER (the Esto's Esto) is the one who trains and hats and checks out Estos and establishes the Esto

system. He also runs the Esto course that makes Estos and is the Esto's Course Supervisor. In practice, the hats of Esto Org Officer (above) and Esto's Est Officer are held as one hat until an org is very large. The person who holds this post has to be a very good Course Supervisor who uses study tech like a master as his flubs would carry through the whole Esto system.

An ESTABLISHMENT OFFICER IN-CHARGE is an Esto who has Establishment Officers under him in an activity that has 5 or less Estos and does duties comparable to an Executive Esto for that activity.

A CHIEF ESTABLISHMENT OFFICER + DIVISION is an Esto who, in a division, has Establishment Officers under him due to the numerousness of the division.

A LEADING ESTABLISHMENT OFFICER + DEPARTMENT is a departmental Establishment Officer who has Section Estos under him due to the numerousness of the section.

An ESTABLISHMENT OFFICER -I- SECTION is an Establishment Officer of a section where there is a departmental and divisional Esto.

The divisional Establishment Officers are as follows. If they have other Estos under them in the division the title CHIEF is put in front of the title.

THE DIV 7 ESTABLISHMENT OFFICER (Div 7 Esto) for Division 7, the Executive Division. He is not “The Executive Esto.” He carries out all the Esto duties for this division.

THE HCO ESTABLISHMENT OFFICER (HCO Esto) establishes and maintains HCO.

THE DISSEMINATION ESTABLISHMENT OFFICER (DEO) establishes and maintains the Dissem Division.

THE TREASURY ESTABLISHMENT OFFICER (Tr EO) establishes and maintains the Treasury Division.

THE TECHNICAL DIVISION ESTABLISHMENT OFFICER (TEO) establishes and maintains the Tech Division. This division amongst all the rest is most likely to have other Estos in the division.

THE QUALIFICATIONS ESTABLISHMENT OFFICER (QEO) establishes and maintains the Qual Division.

THE DISTRIBUTION ESTABLISHMENT OFFICER (PEO for Public Division) establishes and maintains the Distribution Division.

The Exec Esto and Esto Org Officer and the Esto’s Esto and Esto course are org boarded as in Dept 21.

The Estos themselves are in their own assigned divisions.

The C/O or ED, Product and Org Officer are org boarded in Dept 19.

HEAD OF ORG

The head of the org is the Commanding Officer or Executive Director. He is usually also the PRODUCT OFFICER. He is senior to the Exec Esto.

DEPUTY C/O OR ED

The C/O’s or ED’s DEPUTY handles the program functions of the C/O or ED and is the org’s Org Officer.

He ranks with the Exec Esto.

HEAD OF DIVISION

The head of a division is the DIVISIONAL SECRETARY. He is the PRODUCT OFFICER of his division. His boss is the C/O or ED.

He is senior to the divisional Esto or Chief Esto.

He is NOT the divisional Esto’s boss. The E Esto is.

DEPUTY DIVISION HEAD

The DEPUTY SECRETARY of a division is the Org Officer of that division.

He handles the programs of the division for the secretary.

He ranks with the divisional Esto or Chief Esto.

DEPARTMENT DIRECTOR

He is the PRODUCT OFFICER OF HIS DEPARTMENT.

The divisional Esto is senior to him.

The departmental director is senior to an Esto posted to his specific department.

SECTION OFFICER

The officer in charge of a section is the PRODUCT OFFICER of that section.

He is junior to all Estos except an Esto posted directly to his specific department.

STAFF

Staff members other than those who are Estos are all considered PRODUCT 2 and 4 PERSONNEL from the viewpoint of the Esto whose products are 1 and 3 (see above or Org Series 10 HCO P/L 29 Oct 70).

TEST

The test of the successful Esto is whether he increases QUANTITY and QUALITY of PRODUCT TWO PER STAFF MEMBER AND AN ABSENCE OF DEV-T (developed or unnecessary traffic).

SMALL ORGS

An Esto In-Charge in a small org (2 to 5 staff not counting Estos) would be one of two Estos. He would handle the Esto system for that org and Divisions 7, 1 and 2 and the other Esto Divisions 3, 4, 5 and 6. He would also run the Esto course as well as work the Estos.

With trained Estos actually functioning the production of this small org would increase and one would have an evolution leading to an Esto I/C, one Esto for 7, 1 and 2 and another for 3, 4, 5 and 6.

Further evolving there would be an Esto I/C, one for 7, 1 and 2, one for 3,4 and 5 and another Esto for Div 6.

With additional expansion there would be an Esto I/C, one for 7, 1 and 2, one for 3 and 5, one for 4 and one for 6.

Additional expansion would have an Esto I/C, one for 7 and 1, one for 2, one for 3 and 5, one for 4 and one for 6. This reaches the stage of five Estos for one Esto I/C.

We now upgrade the system to an Exec Esto and a deputy and one Esto per division.

Almost at once Tech will need a Chief TEO and a TEO. Then a Chief TEO and three Leading Estos for 4.

The system goes on evolving. One Esto to ten staff is the maximum allowed at this stage.

BUREAUX

Where bureaux are combined with the service org the divisional Esto also has the duties of the bureau establishment.

In such a case there is an OPERATIONS ESTABLISHMENT OFFICER in charge of the four operations bureaux which combined make up the Operations Bureau. He, as expansion occurs, will shortly become a Chief Esto for Operations (or Chief Operations Esto) with an Esto in each bureau — the Action Leading Esto; the Data Leading Esto; the Management Leading Esto; and the Ext Comm Leading Esto.

RULE OF EXPANSION

The Esto system may not be expanded nor may the org be expanded without comparable expansion of GI, delivery, completions and success statistics.

The quality and skill of Estos in acquiring personnel, training, hatting, supplying, FP conduct and other duties is directly reflected in statistical increase of GI, delivery, success and VIABILITY.

ESTO TRAINING

The EXEC ESTO (or Esto I/C) is responsible for the quantity of establishment done and the quality and performance of all his Estos. EXEC ESTOs or ESTO I/Cs are trained on Flag or as designated by Flag.

Exec Estos or Esto I/Cs are usually granted the right to train Estos. For this they must have the packs and equipment. The actual training is done by their Esto Org Officer or when one exists, the Esto’s Esto.

The actual hatting and training of Estos comes under the Esto’s Esto, the Esto Org Officer generally wearing this hat.

In a crush emergency in any one of the mentioned divisions the EXEC ESTO goes in on Divs 7, 1 or 2 and the Deputy Exec Esto goes in on Divisions 3, 4, 5 and 6.

An Esto usually works the full day less conference time and studies an additional 5 hours minimum.

Where there is a Foundation, the same Estos as the Day org cover the Foundation as well until both Day and Foundation are too large to be so handled, at which time a Foundation begins a separate Esto function under its own Esto l/C. When all Foundation divs are separately covered, the Foundation has its own Exec Esto.

TRAINING OUTLINE

A full training outline of the skills required in an Esto follows:

In addition to the above would be added these specific requirements:

There is a difference in what the Esto himself has to know to be hatted and what he must teach in his division. These are TWO different bodies of knowledge.

The Esto becomes totally proficient in his own hat and makes others proficient in theirs. He has to be able to read and pick up data on another’s hat very rapidly.

CASE REQUIREMENTS

(Not necessarily in pgm order)

HATTING CYCLE

The cycle of hatting of Estos and of staff members is HAT some and get production, hat more and get production, hat more and get production. Hat to total specialization, get production. Hat to more generalized skill and get production. Hat an activity until it can do own and everyone else’s hat in the activity and get production.

Quarters, supply, equipment, space all follow this same gradient. Get it in, get it producing, get more in, get it producing.

ESTO TRAINING

An Esto has 2 hats: (A) his own hat as an Esto in which he must be expert, (B) the hats and skills he is grooving in on others.

The most skilled Esto learns his own job and that of the other fellow rapidly and thoroughly.

These two hats are separate and must be kept separate.

INVOLVEMENT

The Esto may not involve himself in the production cycles of a post or division except to learn it himself so he can hat expertly or get the HCO P/Ls or tech applied to it understood by himself so he can hat and debug the post.

The Esto must be an expert on Word Clearing Method 3 tapes and then WC Method 4 ing them.

He, in Europe, MUST KNOW FOREIGN LANGUAGE TRANSLATED TAPE HCOBs, P/Ls AND EXPERTISE.

HCO

HCO performs its normal duties per policy. It is not called on to establish the whole org, however, but is to back up Estos.

Personnel is obtained through Department 1 by Estos but these do not have to depend only on that but must clear personnel and changes through it.

EXEC ESTO’s MAA

The Executive Esto has a MASTER-AT-ARMS in a large org.

The MAA musters the crew, conducts any exercises, does ethics investigations as needful especially by the Exec Esto and helps hat the Ethics Officers of the org. He does not replace these. He does other duties assigned.

PRODUCT CONFERENCE

The PRODUCT CONFERENCE is conducted by the C/O or ED (or his deputy). It consists of the divisional heads of the org as each of these is a PRODUCT OFFICER.

It sets and reports on targets.

As the C/O or ED as PRODUCT OFFICER investigates and does evaluations and writes programs, some of the actions of the Product Conference are furnishing data to debug. The Data Series and the OEC and FOs are the tech used. (The primary reason for failures of such a conference will be found to be [A] operating on wrong WHYs, [B] lack of knowledge of conference tech which is mainly do homework for the conference [CSW] before it begins, not during it and do not monopolize conference time.)

Therefore Product Conference success depends upon

1. Finding and operating on correct WHYs.

2. Getting targets for valuable final products of each div or department that exchange with the society around them in return for income.

3. Ensuring adequate preparation (intelligent programs).

4. Debugging production programs.

5. Getting DONES, not not-dones or half-dones as they will become hidden backlogs in the org.

6. Coming to conference prepared.

7. Not monopolizing conference.

8. Actually punctually holding them.

IT IS UP TO THE EXEC ESTO TO HAT AND GET THE PRODUCT CONFERENCE OPERATING AND COMPETENT

ESTO CONFERENCE

The ESTABLISHMENT OFFICER CONFERENCE is held by the Exec Esto (or his deputy).

This conference handles Esto matters, debugs Esto targets worked out by the C/O-ED or Esto’s projects, gets in reports of divisions and their personnel, hatting, supply, spaces, quarters, etc.

The Esto Conference handles financial planning using FP policy in which the Esto must be proficient. (FP must be approved by the Treasury Sec, Finance Banking Officer and Assistant Guardian. The org has to be run on FBO-A/G allocations and these are the check signers of the org.)

This conference is governed by similar guide rules as a conference to the Product Conference,

The PRODUCT Conference is senior to the Esto Conference but cannot overrule its FP.

PROGRAMS

Estos as well as PRODUCT OFFICERS run on programs.

These are in accordance always with Data Series 23 and 24.

AIDES COUNCIL

An Aides Council or A/Aides (or International Secretary or Assistant International Secretary) Council is held as

1. A Product Conference or

2. A Program Conference or

3. An Establishment Conference but never 2 or 3 of these at the same time.

SUMMARY

The Esto system has already proven a success.

It will be successful in direct ratio to its

1. Staying on policy

2. Setting no independent policy

3. Operating only toward production

4. Its Estos continuing to train and be well trained

5. Consistently staying in the division and actively working in it to establish and maintain, better establish and maintain

6. Setting an excellent example to staff as competent helpful executives and staff members.

L. RON HUBBARD
Founder
LRH:ne.nt.mes.rd.gm