Ref: HCO B 23 Dec 72 Integrity Processing Series 20HCO B 21 Nov 73 The Cure of Q and A

When an Auditor asks one question but F/Ns something else it is simply a version of Q and A.

Example:

Auditor: Do you have a problem?

Pc: (ramble-ramble) I was thinking of last night’s dinner.

Auditor: That F/Ns.

Every few folders you pick up, if you can find examples of this:

The Auditor is not trained not to Q and A.

He is not getting answers to his questions.

When the Auditor starts something (such as a question or process) he must F/N what he started even though he did something else during it and got an F/N on something else. He must F/N the original action.

The result can be:

(a) Missed W/H phenomena.

(b) High or low TA an hour after the pc “F/Ned at Examiner”.

(c) A stalled case.

(d) An undone program.

(e) An unhandled pc.

(f) Continual need for repair programs.

To get this disease out of an HGC requires that Auditors go through an Anti-Q and A handling.

C/Ses can also Q and A. They simply handle whatever the pc originates to the Examiner or Auditor, over and over and on and on.

The result is:

A. Incomplete Programs.

B. Tripled or quadrupled C/S effort as the case never seems to get solved.

C. Loads of repair programs.

Yet a C/S who does it will never look for it as the primary error being committed.

The remedy is to have the C/S do an Anti-Q and A program.