There are innumerable little out-org situations that need remedying. They make life rough, consume time and edge up tempers.

By standing for about 45 minutes in one place observing I found five bits that in themselves would each add up to a time-consuming confusion.

No transport unit, no purchasing unit, no line patrol or refinement were visible.

This makes people seem to work very hard but results in no production.

Therefore it takes HAS officer-type observation as the org’s lines are out.

To adjust a line one (a) sorts out the particle types, (b) sorts out the change points, (c) puts the correctly hatted terminals on it, (d) removes needless terminals, (e) reduces the number of times something is handled, (f) shortens the distance, and (g) increases the speed of flow.

If you do any one of these the line will get better. If you do them all the speed is fantastic and the load lightens all around and products occur.

[Note: The original mimeo copies of this policy letter were incorrectly numbered as Org Series 41.]

[Note: The original mimeo copies of this policy letter were incorrectly numbered as Personnel Series 38.]