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ENGLISH DOCS FOR THIS DATE- Quality Counts (0.STAFF-ORIENT) - P610526i67

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CONTENTS QUALITY COUNTS
HUBBARD COMMUNICATIONS OFFICE
Saint Hill Manor, East Grinstead, Sussex
HCO POLICY LETTER OF 26 MAY 1961
(Reissued on 21 June 1967)
Remimeo All Staff Tech Hats Qual Hats KEEPING SCIENTOLOGY WORKING SERIES 2 A MESSAGE TO THE EXECUTIVE SECRETARIES AND ALL ORG STAFF

QUALITY COUNTS

Clearing is now in the reach of every Scientologist.

Excellent Auditor training is now in the reach of every Academy. And these are the only things in the long run that will count.

When I see an Organization staff panting after newspaper publicity or going mad on the subject of dissemination, and at the same time turning in to me bad results and poor student quality, I know somebody has their targets mixed up.

Quality is the only thing that counts. If quality in training and processing is not given first rank and constant priority by Secretaries or Executive Secretaries, then all the administration in the world will not make the grade for any Central Org.

Deliver the goods. That’s a crude way to put it. But if you want a new and better civilization you won’t get it by advertising or worrying what people think of you. You will get it only by releasing and clearing people and sending them out into the society to get the show on the road in all branches of human activity, including Scientology.

I know we have been a long time without clearing people. But we’re clearing them now. What does it take to clear people? It takes highly skilled and tightly supervised auditing. It takes good technology. It takes good technical application.

If you’ll forget about how easy it is to mob students all up in a class and actually confront each student as an individual, make sure he knows every essential step he has to know, make sure all his questions get answered, you’ll have auditors that can audit.

Will you please put attention on raising technical skill in the HGC, releasing people, clearing people, and on the quality of training in the Academy to the end of getting every student capable of all the steps necessary to release people.

I have made the grade technically in the field of research. Now it’s time to drop all the booboo’s and nonsense. All you have to do in an Org is release and clear people and turn out auditors who can release people and keep in contact with the public and treat them well and you’re over the top.

This morning I received a cable from an Org. An urgent cable. Did it say, „How do you assess for a Pre-Hav level“ or something sensible? No, it didn’t. It said, „Send us some biographical data for a newspaper article.“ I spit. That Org is doing the lousiest job possible in Technical and is all worked up to get publicity. What’s this? Do they think a society in this shape will approve Scientology into power? Hell no! And to hell with this society. We’re making a new one. So let’s skip the approval button from a lot of wogs and settle down to work to make new people and better people. Then maybe you’ll have a society.

Right here and right now this policy is laid down in concrete with an atomic branding iron: THE FIRST AND PRIMARY GOAL OF AN ORGANIZATION IS DELIVERING THE FOREMOST TECHNICAL QUALITY THAT CAN BE DELIVERED IN ITS AREA.

All right. I’ve made my technical target bang in the bull’s eye. You can release and clear. You can train auditors well. Well, Christ! Let’s do it, do it, do it!

L. RON HUBBARD
Founder
LRH:ph.jp.rd