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ENGLISH DOCS FOR THIS DATE- Field Office Communication (DIV1.TELEX) - P580115(B)

CONTENTS FIELD OFFICE COMMUNICATION
NOT HCO POLICY LETTER
ORIGINAL COLOUR FLASH
BLUE ON GOLD
HUBBARD COMMUNICATIONS OFFICE
37 Fitzroy Street, London W.1
HCO BULLETIN OF 15 JANUARY 1958
(Issued at Washington)
For Hats of Assistant Secretaries
To: All Staff for info

FIELD OFFICE COMMUNICATION

If field offices will write one subject per one letter and use airletters they will get faster service from London and Washington.

Several subjects per letter pose difficulties of interoffice transmission in London and Washington. Thus a field office may feel ignored when its correspondence is only held up.

A field office should not write to Organization Secretary or Association Secretary but to the department from which it wants something such as certification or shipping or address files.

Don't send things to a person, send them to a function. People sometimes change on post but functions are always covered.

It is cheapest and fastest for a field office to use airletters. Washington and London should reply in kind or by air where feasible.

It is the lot of a smaller office to wear many hats per person. This cultivates the idea of people rather than functions. But functions get routing in Washington and London.

The way a field office gets impatient and lonely is by getting no answers. This Bulletin is in the interest of getting more answers.

We are getting awfully large as an organization. Governments believe large organizations can't be efficient. We don't believe that so we will have to seek ways of being more efficient even if awfully larger. Clean comm is the best answer.

L. RON HUBBARD LRH:bt.rs.rd