Ref:
There is a precise line for handling Red Tags which must be put in and maintained.
A Red Tag is a large red card placed on the outside front cover of a Pc folder which indicates that a Repair Session must be done within 24 hours. An FES may be called for but does not waive the 24 hr rule.
A Red Tag is placed on the front of a folder by the Pc Examiner, C/S, Senior C/S or Qual Sec for one or more of the following reasons:
A. No F/N at Exams after a session, word clearing, product or post purpose clearing or Why Finding or 3 May 72 PL or PTS Check.
B. Roller-coaster bad exam report within a few hours of a session.
C. Pc ill within a few days of any major case action, or word clearing, product or post purpose clearing or Why Finding or 3 May 72 PL or PTS Check.
D. Flunked Declare of any major action or Grade, accompanied by a BER.
This pertains to staff and students as well as HGC Pcs.
The Red Tag Line is handled in the following manner:
1. Pc Red Tags, as per A-D above.
2. Examiner paper clips a Red Tag to the Exam Form, logs the exam in the exams log book in red and body routes (or gets it body routed by Qual Page) the Exam Form into the hands of the DTS for immediate handling. The DTS notifies the DofP.
3. If red tagged after a session the Auditor is expected to take the Pc back into session for the appropriate correction list. If this has been done yet the Pc remains red tagged the Auditor must immediately write up the session for the C/S. The DTS in this case verifies that one or the other of these actions is occurring.
4. The D of P is responsible for seeing that an Auditor is assigned to the Pc.
5. The DTS is responsible for seeing that the folder gets to the C/S and that all necessary arrangements are made to get the Pc and Auditor into session as rapidly as possible.
6. The C/S is responsible to see that the folder is immediately C/Sed and the Auditor corrected. He puts the exam Red Tag on the folder.
7. Once the folder is C/Sed the DTS ensures that the session takes place.
8. After the session is given and Pc is now F/Ning, the Auditor, Pc and folder revert to routine traffic lines. The C/S would remove the red tag at this point.
9. All red tags must be seen by the Snr C/S preferably before the next session. This may not always be possible in orgs where the Senior C/S has other duties.
In no case should this take more than 24 hours and, in most, it should be handled the same afternoon or evening.
None of this, of course, relieves the Auditor (even if taken off the case by reason of retread, retrain or higher class Auditor needed) of his responsibility for seeing that his Pc is rapidly handled and F/Ning again.
As the HGC operates on Intensive Auditing, bit and piece repair actions would be disruptive of scheduling and delivery. For that reason an Org would do well to invest in a Qual Emergency Review Auditor to handle Word Clearing and Why Finding flubs, assists for loss, illness and injury, student review, etc. In that case the DPE and Qual Page would substitute for D of P and DTS in the line. The HGC would handle its own red tags as part of their intensives.
In order to ensure no red tagged Pcs get lost, on lines and not handled in 24 hours the following must be done:
Pc Examiner sends a daily list at the end of each day of all Red Tags to the Cramming Officer and Senior C/S. For the C/S this provides a confirmatory line against his own marked Red Tags for the day. For the Cramming Officer, this provides data on who should be sent for Cramming. If those persons do not report for Cramming within 24 hours, the Cramming Off must report to the Dir Correction or Qual Sec for investigation and handling. The Examiner must verify that any Red Tagged Pc has been handled within 24 hours or report any not handled to the Senior C/S, Qual Sec and Dir I & R for investigation and handling. When handled he crosses off the Red Tag in his log.
All the above applies to Solo Auditing also and a Red Tagged Solo Auditor must keep himself available for a Cram, Solo Repair C/S or Review Session. His folder would get immediate C/S attention.
Regardless of whether the Red Tag was handled or not any non-F/N session logged by the Examiner is included in the Senior C/S F/N Percentage stat. The Pd Comps bonus for F/N percentage remains as per the Pd Comps BTB.
A D of P is well advised to have an Auditor on standby who is not assigned regular Pcs, to handle Red Tag repair sessions when the Auditor cannot complete the action, through retread or retrain required.
The Qual Sec and Senior C/S are responsible for getting this line in and drilled and the Qual Sec is responsible for maintaining it. A wall chart should be made up for drills and Chinese School.
“Penalty for violation of the 24 Hr Rule is loss of a day’s stats for the Division, the day being that day when the unrepaired flub occurred and subtracted at the time the flub is found” — HCO PL 8 Sep 70RA, Examiner’s 24 Hour Rule.
If all on the line assume their share of responsibility for the well-being of Pcs, the penalty should never occur.