The right way to do an assessment is to ask the pc the question in a questioning tone of voice.
In assessing, some auditors have made assessment questions into statements of fact, which of course is a cousin to evaluation.
A downcurve at the end of an assessment question contributes to making it a statement. Questions should go up at the end.
A remedy for this is to record ordinary conversation. Ask some normal questions and make some normal statements and you will find that the voice tone rises on a question and goes down on a statement.
Assessing with a statement’s tone of voice instead of a questioning tone of voice results in evaluation for the pc. The pc feels accused or evaluated for rather than assessed and an auditor can get a lot of false and protest reads.
It’s all tone of voice. Auditors have to be drilled in asking questions. Assessment questions have an upcurve at the end.
Then drill it.